If you’re deciding on hiring a company you’ve heard about from friends or family, ask them about the company and how they did business with its technicians. Visit the company’s website and search for customer reviews and testimonials. In many instances, conducting thorough research pays off in distinguishing companies you can trust from those you can’t.
The home construction and repair industries have relatively high turnover rates, which means that working with a new company poses certain risks. If you can find a company that has years of experience and an excellent reputation in your area, you should choose that one even if it has a higher price.
When you find a repair or installation service you’re satisfied with, inquire about past jobs. An experienced service company should be able to share recently completed jobs that are relevant to your issue.
One of the most beneficial resources a company can have to prove its validity is a customer saying they’d hire the company again. Ask for a list of references to contact before you sign any papers and follow up with online research into online review sites and the Better Business Bureau.
Licensed, Insured, and Bonded
Ensuring that the company you choose to work with is bonded and insured is one of the most crucial points of consideration; this will protect you from injury and liability should someone else be injured. Also, make sure that it hires only licensed and trained workers.
Though the length of time covered and what’s covered by a warranty varies from company to company, a new garage door should with come one. Before installation, read over the warranty to know what it covers and obtain a written copy afterward.