Maybe you know friends, family members, or a neighbor who has needed similar service. Getting an account from them can be helpful, but it's also a very limited amount of information. You should also research them online at sites like Angie's List to get more feedback on past experiences from other customers. You can also look at their website and their social media pages to learn more about the company and see how they interact with their customers. The Better Business Bureau (BBB) is also a good source for information, and you'll be able to check and see if there are any outstanding complaints against them.
As a general rule, the longer a company has been in business and the better their reviews, the more confident you can be in their quality of service and professionalism. You can also check out their physical address and main office. Visiting their local office can give you some brief, firsthand experience with how they interact with their customers.
Check Their Paperwork
Technicians should always be trained and certified. A legitimate company should carry liability insurance and worker's compensation. You don't want to be held liable for any accidents that might happen. Additionally, the business shouldn't be listed under multiple names. That's an automatic red flag.
You should always get several bids. Reputable companies give free estimates as a rule. You should never have to pay for an initial estimate. Getting multiple bids will not only enable you to compare and contrast prices, but it'll also give you a little bit of time to meet with the technicians in person. Trust your instincts. If you feel a bit uneasy with a given technician, go with someone else. You should never
be made to feel ill at ease. All professional garage door repair technicians in Marietta should be able to make their customers feel comfortable and confident in their ability to get the job done.