Here are five tips that can be used to choose a garage door company and ensure quality, dependable service.
Seek a Licensed Company
To avoid fly-by-night companies, seek out a garage door company that is licensed to practice in the area. Licensing is required by the city of Marietta to protect consumers against unscrupulous contractors who perform low quality workmanship. Reputable companies offer guarantees on their work. Also, check for a certificate of insurance, which covers any damages incurred during installation or repair work.
Extended Service Hours
A good garage door company is available 24 hours a day, 7 days a week. If the garage won’t open, the car housed inside can’t exit. A company that offers round-the-clock service is an added bonus. Determine the need for immediate repair, or if the problem can be addressed during normal business hours. Some after-hours services can be quite costly, so be sure and ask for those fees before agreeing to that late night service call.
Does the company’s repair technician arrive with the needed equipment and parts to do the repairs? A high quality garage door service company will arrive ready to work and equipped to handle any issue as quickly as possible. Customers shouldn’t have to wait for parts to be ordered before a repair can be completed. Ask about guarantees on the parts installed or replaced.
Are the technicians trained on all garage door issues? From the mechanics of the garage door itself to the remote opener and installing a new door, a qualified garage door technician will be able to address all concerns and also spot potential safety issues that may exist.
How long has the company been doing business in the area? Seek out an established company that offers a guarantee not only on the work done, but on customer satisfaction as well. Don’t be afraid to ask for references from other customers. Ask friends and neighbors for suggestions of reliable garage door companies in the area. Environmental factors also affect garage door performance. Choose a company who is experienced with the Georgia climate and understands its effect on mechanical parts.
Full Cost Disclosure
Whether it is a repair or a new installation, reputable companies will provide a list of the parts required along with a written estimate. A conscientious garage door company is open about the cost and quality of its products and services.
Understands Available Technology
The latest garage door technology allows for “smart” operation, and the technician should be trained in the options their company offers. There are many choices available for garage security that offer increased safety for homes, families, and property, including wireless control panels, motion detectors, and monitors. The garage door company chosen should understand the security features of its products and make suggestions that benefit the individual needs of its customers.